Jon-Paul Gabriele
Jon-Paul Gabriele is a crisis management practitioner and founder of Crisis City, where he helps organisations prepare for the moments every business hopes will never happen but many eventually face. With more than 15 years of experience managing real incidents across government and global enterprises, he understands the difference between a crisis plan that looks impressive in a boardroom and one that actually works when pressure hits and leaders must make decisions fast.
As a Chartered PR Practitioner and strategic communications leader, Jon-Paul specialises in crisis communications, leadership readiness, and business continuity. He has supported leadership teams through cyber attacks, reputational crises, and operational disruption, helping organisations stay clear-headed and communicate effectively when the stakes are high.
Jon-Paul has worked across sectors including government, technology, financial services, and healthcare, often sitting alongside senior leadership during live incidents. His experience gives him a rare perspective on how businesses respond when plans meet reality, and why many organisations discover too late that they are not as prepared as they thought.
Today, through Crisis City, he helps organisations strengthen their resilience through practical crisis planning and immersive leadership exercises. These scenarios are built from real world experience and are designed to expose gaps, challenge assumptions, and help leaders respond with confidence when disruption hits.
Click ‘Listen’ below to hear Dominic Bowen and Jon-Paul Gabriele discuss the gap between having a crisis management plan and leading under pressure in an operating environment marked by compounding crises, where managing one issue at a time is no longer enough.
